Copy content between your phone and computer
Copy photos, videos, and other content created by you between your phone and computer.
Tip: If your computer is a Mac, install the Windows Phone app from the Mac App Store.
If you want to transfer your photos to a Mac, it is recommended that you use the Lumia
Photo Transfer for Mac app, which you can download from www.microsoft.com/
mobile.
1. Connect your phone to a compatible computer with a compatible USB cable.
2. On your computer, open a file manager, such as Windows Explorer or Finder, and browse
to your phone.
Tip: Your phone is shown under portable devices as Windows Phone. To see the folders
of your phone, double-click the name of the phone. There are separate folders for
documents, downloads, music, pictures, ringtones, and videos.
3. Drag and drop items from your phone to the computer, or from your computer to the
phone.
Make sure you put the files in the right folders on your phone, or you may not be able to see
them.
You can’t copy text messages or contacts to your computer, but you can sync them with your
Microsoft account.
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Tip: If your computer's operating system is Windows 7, Windows 8, or later, you can also
use the Windows Phone app. Windows 8 and later operating systems install the app
automatically when you connect your phone to your computer. With Windows 7, you
can download it from www.windowsphone.com.
For info on which app works with which computer, see the following table:
Windows
Phone
app
Windows
Phone
app for
desktop
Windows
Phone
app for
Mac
Lumia
Photo
Transfer
for Mac
app
(photos
and
videos
only)
Windows
Explorer
Windows 8
and later
x
x
x
Windows 8
RT
x
x
Windows 7
x
x
Windows
Vista/XP
x
Mac
x
x
Tip: The easiest way to access files on your phone is the Files app. You can download it
from www.windowsphone.com.